Posts written by Areana Grassia

The battery on my Wikipad won’t charge. What do I do?

Try the following:

1. Remove tablet from controller and attempt to charge directly.

2. Plug Wikipad power adapter directly into a wall socket rather than a surge protector or power bar.

3. If there is power remaining in the tablet, back it up and perform a factory reset.

4. Using the USB cord provided with the Wikipad plug directly into a MAC or PC.

5. If none of the above resolve the charging issue please call Wikipad Support at (888) 997-4544.

How do I take a screenshot on WIkipad?

You can easily take a screenshot on your Wikipad that you can save in your Gallery or share with others:

Be sure the image you want is displayed on the screen.
Press the Power and Volume down buttons simultaneously.

The screenshot is automatically saved in your Gallery.

How do I transfer my music, movies, and files onto the Wikipad from my computer?

Transfer files through USB
You can use a micro-USB to USB cable to transfer music, pictures, and other files from your tablet to a computer and vice versa. This connection uses the MTP protocol, which is supported by most recent versions of Windows but not by Mac OS X. For file transfer to Mac OS X, you use the free Android File Transfer application.

Windows transfer

Connect your tablet to the USB port on your computer. Its USB storage is mounted as a drive and appears on your computer screen.
Copy files back and forth as you would using any other external device.
When you finish, eject the tablet from within Windows before unplugging the USB cable.
Mac OS transfer

Install Android File Transfer from, and follow the instructions there. (If you are using Android File Transfer for the first time, double-click it to open it. After the first connection, it opens automatically whenever you connect.)
Connect your Wikipad to your computer with a USB to MicroUSB cable. Android File Transfer starts, if it’s not already running, and opens a window that displays the contents of your tablet, along with storage space details at the bottom of the window.
Work with this window much as you do in the Finder window: open and close folders, create new folders, and drag files to or from it and other Finder windows.
Disconnect the USB cable when you finish.

Can I customize my Home screens?

To add an app or widget to a Home screen:

Go the Home screen where you want to place the app or widget.
Touch the All Apps icon.
Swipe right, if necessary, to find the app or widget you want.
Touch & hold the app or widget until the Home screen appears, slide it into place, and lift your finger
To move an app or widget icon to a different location on a Home screen:

Touch & hold the icon.
Slide your finger to the new position. To move between Home screens, slide toward the edge of the screen. To bump another icon out of the way, slide slowly into it.
Lift your finger and the icon drops into its new position.
To remove an icon or widget just drag it over to where the G icon is. It should have changed to an X icon. When you place your app or widget over the X it will disappear.

To combine two icons in a FOLDER, slide one quickly over the other.
To open a folder, touch it.
To rename a folder, touch its name.

How do I change the Wallpaper on the Wikipad?

To change the wallpaper that’s displayed on your Home screens:

Touch anywhere on the Home screen and hold. A list of options appears.
Touch a wallpaper source:
Gallery. Choose from pictures that you have synced with your Wikipad.
Live Wallpapers. Choose from a scrolling list of animated wallpapers.
Wallpapers. Choose from thumbnails of default images, or touch a thumbnail for a larger version (you can download new wallpapers on Google Play).

How do I register my product?

Select the REGISTER icon on the home screen and it it will open the product registration screen. You will be prompted to provide:

1. First Name

2. Last Name

3. Email address.

Select NEXT you will be prompted to enter your address information. This is not a required step.

Select NEXT your Wikipad is now registered!

If at any time you wish to edit the registration information select the REGISTER icon and Edit Registration Information.

Do I have to have a Google Account?

In order to optimize the use of your Wikipad and enjoy the full Wikipad experience please create a FREE Google Account. A credit card is ONLY required if you wish to purchase additional games and services that are not free.

Use Google Play. Google Play brings together all your favorite content in one place: movies, TV shows, books, music, magazines, apps, and more. When you sign in with your Google Account, you can reach any of this content from any of your devices – as long as you have a network connection. You can also shop for more in the Google Play store.

Synchronize and back up everything. Whether you draft an email, add an event to your calendar, or add a friend’s address, your work gets backed up continuously by Google and synchronized with any computer where you use the same Google Account.

Access from anywhere. Check your latest calendar, email, text messages, or social stream, no matter what computer or mobile device you’re using.

Does the Wikipad come fully charged?

Charging your Wikipad

The battery comes partially charged. You should completely charge the battery before using your Wikipad for the first time. After the first charge you may use your device while charging.

Plug the charger into the microUSB Docking connector/Charger port at the bottom of your Wikipad.
Plug the charger into an electrical outlet to start charging the battery.